How can we help you today?

Here are some of the answers to our most frequently asked questions

About Sofalistic

What is Sofalistic?

How do I join Sofalistic?

What areas do Sofalistic serve?

View more

Selling on Sofalistic

How do I list an item to sell?

What is Sofalistic’s selling fee?

What happens if I sell elsewhere or delete my listing?

View more

Buying Sofalistic

Can I choose a delivery date?

What happens after I request to purchase?

How can I contact a seller?

What happens in my item is different from the listing?

View more

Collection and Delivery

Who arranges delivery? 

Will I get an ETA? 

Are collections and deliveries fully insured?

When do you collect and deliver?

View more

My Listings

How do I edit my listing?

My images aren’t showing?

How can I sell faster?

What if my items don’t sell?

View more

Raise a ticket

Change my delivery address

Change my delivery date

Change collection address

Raise a dispute

View more

Still need help?

Browse our full Help Center for quick answers, or reach out to us anytime, our team is here to help you

Visit our Support Centre
Still need to speak to someone?